Shipping & Returns

SHIPPING & HANDLING

All items are shipped via UPS Ground or by freight carrier within the continental United States. Express delivery including Overnight, Next Day, 2nd Day delivery, is available for an additional charge. Please contact us for additional information regarding Express Delivery. Items in stock are generally shipped out within 24 to 48 hours of when you placed the order. However, this might vary depending on the volume of the order and the time the order was placed. Back-ordered items will generally take 8 to 10 weeks for delivery.

Each item shipped within the New York metropolitan area will be charged a $15.00 fee for shipping and handling. For other destinations, please contact us for additional information. 

Please report damaged shipments to UPS or the freight carrier first, and then notify us of the damages.

There are no exchanges or refunds for sale items. However, if the item is defective, an exchange or store credit can be issued subject to the manager approval.

REFUND POLICY

ALL EXCHANGES, REFUNDS, AND/OR STORE CREDITS WILL BE SUBJECT TO THE MANAGER’S APPROVAL BEFORE BEING ISSUED.

All refunds are subject to a restocking fee of 15% of the purchase price. Shipping and Handling fees are non-refundable. Refunds will be processed within 21 days from the date of request.

DEFECTIVE MERCHANDISE

B&S Beauty Supply, Inc. will allow for an exchange or refund of defective merchandise subject to all of the following conditions:

(1) The item is returned within 7 days from the date of receipt,

(2) The item must be returned in its original packaging along with the receipt, instructions, warranties, and accessories, and(3) You have received a return authorization from B&S Beauty Supply, Inc. We will arrange to have the item picked up or you can ship the item back to B&S.

UNOPENED ITEMS

B&S Beauty Supply, Inc. will accept unopened items for a refund subject to all the following conditions:

(1) The item is returned within 14 days from the date of receipt,

(2) The item has not been opened or tampered with,

(3) The seal is still intact,

(4) The item is returned in its original packaging, and

(5) You have received a return authorization from B&S Beauty Supply, Inc.

You are responsible for any and all fees associated with shipping the item back to B&S.  

CATALOG CONDITIONS

All prices are subject to change without notice.

Prices listed are wholesale prices.

Actual items may differ from pictures shown in the catalog.

A one-year warranty is included with all items.